How can I improve Wi-Fi performance?

Wi-Fi performance is a complicated issue that can vary based on your router, Mac, iPad, other nearby Wi-Fi networks or users, or even the weather!

We do have a few guidelines for improving Wi-Fi performance with Luna Display and Astropad Studio:

Use a modern wireless router that supports 802.11ac
Use the 5GHz band when possible
Move closer to your router, or move your router to improve signal

If normally you have good performance, but experience an unusual or temporary slow down, try:

Rebooting your router (typically done by unplugging the power)
Rebooting both your Mac and iPad

Why do we suggest the 5GHz Band?

For many years, W-Fi only operated on a 2.4GHz frequency band, but modern Wi-Fi routers utilize both the 2.4GHz and 5.0GHz frequency bands for communication. We highly recommend that Luna Display users use only the 5GHz band.

Check your Wi-Fi router manual for documentation on how to prefer 5GHz (or disable 2.4GHz). This change alone can dramatically increase the performance and reliability of your experience.

Why do we make this recommendation?

Both Wi-Fi and Bluetooth operate on a 2.4GHz band. When both Wi-Fi and Bluetooth are used simultaneously, interference can occur, causing a poor and unreliable experience. Bluetooth accessories include the Apple Pencil, various headphones (such as AirPods,) or various speakers. Using the 5GHz band helps to minimize any interference, since Bluetooth only operates over a 2.4GHz band.